Ops Monitor
For service providers contracted with FedEx

One clear picture of your entire operation.

Ops Monitor brings driver performance, profitability, payroll, fleet, safety, and expenses into one place, so you can see what's really happening inside your business and act on it.

Built from firsthand experience within the network.

Driver performance Profit by driver & route Payroll & incentives Fleet & maintenance Multi-station rollups
Dashboard Week ending 04.17
Revenue
$15,747
▼ 8.2% wk
Margin
21.6%
▲ 1.4 pts
Cost / stop
$3.41
▲ $0.12
DriverStopsNetMargin
Tyler R.184+$61229%
Marcus B.171+$43823%
Dana K.158+$20112%
Keith W.96-$542-31%
2 alerts. Keith's route is too short to cover salary. Rudy's med cert expires in 9 days.
The real problem

You're not short on data. You're short on answers.

The numbers exist. They're just scattered across systems that make you click through screen after screen to piece together one answer. You know payroll ran high or the shop bill jumped. What you can't see is where, and why.

Analytics

You know payroll was too high this week. Finding out which drivers, routes, or stations drove it means hours of digging.

Ops MonitorThe breakdown is already done. Open it and see where the money went.

Performance

You're told your efficiency is at 90% when it should be 100% or better. A driver runs 100 stops on a route built for 160, and nothing flags it.

Ops MonitorSee every driver's performance, who needs coaching, and which routes they run best.

Fleet

You notice the truck that's in the shop this month. You miss the one that has quietly eaten most of your maintenance bill over the last three months.

Ops MonitorSee what every vehicle has cost you over time, and whether it's still worth keeping.

Incentives

Running incentives by hand is slow, easy to get wrong, and hard to adjust.

Ops MonitorSet incentives by category, control how they run, and let them calculate automatically.

Ops Monitor puts it all in one place, gives you a straight answer, and doesn't leave you guessing.

What Ops Monitor does

See your whole operation clearly. Then decide what to fix.

Ops Monitor gives service providers contracted with FedEx a straight, honest picture of their operation, without complicated processes. See what the problem is and where it's coming from, so you know what to fix and when. You stay in control. Ops Monitor does the heavy lifting on identifying the issues; the decisions stay yours.

Performance

  • Stops per hour by driver
  • Driver efficiency and ILS percentage
  • Stops, packages, and on-road time
  • Productivity by route
  • Side-by-side comparison with other drivers on the same route
  • Best driver and route matchups
  • Who's performing, and who needs coaching

Financial analytics

  • Driver-level P&L
  • Earnings per stop, per package, and per route
  • Payroll against revenue, by driver and by station
  • Expense tracking: payroll, fuel, repairs, administrative, and more
  • Each station on its own, or rolled up into one view

Fleet and maintenance

  • A profile for every vehicle
  • Repair history and cost trends
  • Work orders your shop can view and complete
  • Invoices in one place
  • Which vehicles still pay their way, and when to replace them
  • Fleet valuation

Incentives

  • Set individual incentives across multiple categories
  • Control how and when each incentive runs
  • Calculated automatically
  • See incentives by driver, alongside pay and performance

Coming soon

  • Routing and time-commit tools
  • Operational valuation
  • Safety and VEDR coaching

And more

Ops Monitor keeps growing, with new tools on the way.

Getting started

Easy as 1, 2, 3.

We assist with your onboarding

Instant insight into your operational data

See the leaks, fix the problems

Built by experience

Ops Monitor was developed from firsthand experience within the network.

Our team has spent years in the network working with service providers contracted with FedEx in operational, management, advisory, and leadership roles. That experience gives us a real understanding of the challenges, decisions, and numbers that matter every day.

Request a demo

Want to see it on your operation?

Request a demo and we'll show you what Ops Monitor can do for your business.

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Questions

Questions operators actually ask

Is Ops Monitor only for service providers contracted with FedEx?
It's built for service providers contracted with FedEx in the pickup and delivery network. If you run a similar multi-driver, multi-route delivery operation, reach out and we'll tell you whether it can work for you.
Is this just another spreadsheet?
No. It's the thing that ends the spreadsheet. A spreadsheet is manual, easy to break, and out of date by the time it's finished. Ops Monitor does the work for you and breaks it down by driver and station automatically.
Can I see performance by driver?
Yes. Along with performance, you can see profit, incentives, and payroll for each individual driver.
Can I see performance by station?
Yes. View each station on its own, or roll everything up into one total view of the business.
Does Ops Monitor make operating decisions for me?
No. Ops Monitor gives you the numbers, the breakdowns, and the alerts. The decisions stay yours.
How long does onboarding take?
Your Ops Monitor account can be set up in a few short minutes, with the ability to view your operational data instantly.
Is Ops Monitor affiliated with any carrier or network?
No. Ops Monitor is an independent third-party product built for service providers contracted with FedEx. It is not owned by, affiliated with, or sponsored by FedEx Corporation or Federal Express Corporation. Ops Monitor is an Approved Vendor for Service Providers Contracted with FedEx.

Not just another profit and performance platform.